Friday, October 23, 2009
Epilogue
Drop Off at Munich: Sep 17
Loaded on ship: Sep 29
Arrive Davisville, RI, USA: Oct 9
Released from customs: Oct. 15
Delivery at Boston area dealer: Oct 23
Saturday, September 19, 2009
Thoughts on the car and the European Delivery experience
Would we do it again? In a heartbeat. It is just so much more exciting to be able to pick up the car at the factory and to be able to drive it in Europe. It also allows you go off the beaten track and see Europe in a very different way. BMW has a far more mature European Delivery program, but, as I mentioned before, Audi did what it promised and did it well. The factory tour is great, as is the forum itself. In my mind, the three days we spent with the car was just right for us. If we had to do it again, we’d do three days in another area. There are so many places that are accessible from here within that time frame. The only drag is that you have to be careful as you break in the car as the desire to punch it is just so great.
Day 4: September 17 Salzburg-Munich drop off
It’s cloudy. We wake up late, pack and have a hearty breakfast. The Bircher Muesli at this hotel is to die for. Tastes as delicious as the ones they serve on British Airways business class, which is my yardstick. Yum. We check out and hit the road.
The drive back is all autobahn, but there’s a huge traffic jam (a “stau”) on the A8 close to
We drive to the drop off but just can’t find the place. The name of the agent is Vikase, and the shipper is E.H. Harms. It turns out that you have to drive to the far end of Robert-Bosche Strasse and go up a steep ramp to this place. If you choose not to drive up the ramp, you end up in a gigantic DHL lot. Believe me, we tried every option.
At the drop off, things go smoothly until we do the inspection. It turns out that the roof rack is in a cardboard carton in the trunk. We didn’t install ours and this is a “big problem”. All movable parts are removed as they could damage the car during shipment. I kept insisting that the rack is standard and not an add on. They call up their big boss who said that despite this, these may ship independently to the dealer and so he cannot accept them. He offers us two choices, install it or take it home as luggage. We take up the install it now offer. As we are going through the paperwork, they have some more conversations and agree to ship it with the car instead of installing it. We make sure that the condition report indicates that the rack is in the car. We also remove the first aid kit and safety vests as these are taken out before shipping and leave signs on the seats indicating that we want the IN license plates as mementos. Otherwise they are removed at the port. We are told that the car will be trucked to
Day 3: September 16 Salzburg – Berchtesgaden – Konigsee – Salzburg
The weather is great, and almost feels like 70F. But the GPS still has problems finding its satellites. So we run around in circles, hoping we don’t break any traffic rules along the way and ultimately stumble upon the road leading to
Pretty soon, we are there and the road starts winding up the mountain. The grades are not very steep yet, but the car revs easily over 3000 rpm and we mindfully drive slow hoping that it shifts up soon and brings the revs down.
The road to Berchtesgaden
After about 10-15 minutes up the mountain we arrive at the entrance to the road and pay a toll (Euro 3.80). And onward and upward we go. There are umpteen stops and we stop and take pictures. The car smells of hot oil every time we step out and we don’t like it. My last Audi was a used 85 5000 that, in the short time I owned it, had the brake master cylinder and the cooling system fail amongst many minor mishaps. It also almost bankrupted me. Brings back bad memories.
Soon we crest the mountain, ooh and aah to the view and start heading down. Halfway down the mountain, only the right lane of the road is blocked off. Not knowing any better and heeding the wife, we go around the barricade. Wouldn’t the guy at the toll booth have told us if the road is closed? Seems logical. Further on, we come to a traffic light since only one lane is open. Our light turns green and we head past a bunch of people working, one of whom even waves to us. Since he didn’t halt us I feel more confident. A few minutes later and almost at the bottom, the road is blocked by one of those things that roll over freshly tarred roads to flatten them (the name escapes me). The guy driving it is walking around the vehicle and we decide to ask him if the road is open or not. Out comes Rick Steve’s handy little German-English book, but by the time we figured out the words to road, open and closed, he is done and headed down the hill. We press on. Sure enough we catch up to him and he waves us down and says “geschlossen”, which, we now know means “you are idiots because this road was closed 5 kilometres ago”. Only problem is, this road is freaking narrow, and there’s no way we can do a 3 point turn. Maybe a 30 point one. So we reverse up the hill. The backup camera sure comes in handy. Finally, we reach a wider section of road and turn around. Half an hour later we exit the way we came in. Phew. Wouldn’t be much fun without incidents like these.
Rossfeld Ring Road
We head south from there following the signs to Konigsee via the town of
Ten minutes later we park at
We drive back to
We have dessert and coffee and then turn in. Nothing on TV, so we watch “The Sound of Music” and recognize the plaza where we ate our Bosnas. Looked exactly the same 40 years ago. They probably had to preserve it with more care than usual, or they would be missing a stop on the S.O.M. tour, as it is known here.
Friday, September 18, 2009
Day 2: September 15 Fuessen - Ettal - Salzburg
The border - European style!
Reutte is easily found and we follow the signs to Plansee, which is back in
Plansee
Ettal
The monastery at Ettal
Leaving Ettal
Enjoying the sound
On the way, we come across a herd of cows in a meadow right off the two-lane road. We pull over and I step closer to them to take some pictures. The two cows closest to me scamper away in fright. That’s unusual. Up until now all the cows I have come across have been oblivious to humans. These are jumpy. Then the bull in the herd comes right over, pokes his head over the fence and gives us the once over. Apparently we have his approval, and the whole herd comes over to check us out. I click away. The wife says it’d be great if we could get a shot of the car and the cows. But it’s a hundred feet ahead. Nevertheless, I walk towards the car to see what I can get. Suddenly the cows start following us towards the car in single file. This is hilarious. I have never seen cows so responsive to humans. I manage to get a few shots in and wave the cows good bye.
Cows!
You talking to me?
These guys are OK! Come check them out.
Can we get a picture of the car & the cows? The car is too far away....
No problem, we'll follow you!
We catch the autobahn towards
Road to Salzburg
We make it to the hotel without too much difficulty. Salzburg is crowded and the signs don’t make much sense unless you understand German or are really good at converting inscrutable symbols into perfectly clear driving instructions. In general, following the same principle that we do in
Entering Salzburg
We check in to our hotel, which is lovely. It’s a modernized 19th century villa, but the folks who modernized it must have been gadget freaks. There’s the large flat screen TV, a Blu-ray DVD player, a Tivoli CD and FM player with cables for your iPod, free WiFi and a Nespresso machine! We are in heaven. There are some books and CDs too, along with the obligatory Sound of Music DVD.
This hotel room is heaven!
We spend the evening in old town, which is 10 minute walk through Linzer Gasse.
Random Salzburg pics
That museum tour sure was tiring!
Neat!
Mozart was born here (so they say....)
The Old Residenz
Salzburg at dusk
Day 1: September 14 Munich - Ingolstadt - Fuessen
A shiny black A8L shows up at the door of the Kempinski promptly at 9:00am. We head to the car and the chauffeur helps us put our luggage in the cavernous trunk. The interior is a creamish coloured leather (sorry, I do not know my A8 interiors). And off we go! Heading north on the Autobahn, the car easily cruises at 150 kmph, traffic permitting. Suddenly my head slams into the headrest. We’re over 210 kmph. I can still hear the radio at its low volume. There’s no other noise! I’m fascinated by the B&O tweeters that pop out of the dash. Too bad you don’t get them with the Q5. Five minutes later we’re both fighting sleep and dozing and before we know it we can see the Audi buildings. We pull in to a cluster of buildings that seem to be blocked by short 3 foot high cylindrical steel poles. As the car draws nearer, a few poles lower into the ground and we enter a cavernous courtyard. Neat! The car pulls in front of the central building. It’s 9:40 am. We’re there.
We collect our bags and are escorted into the building by the chauffeur. There we are met by Fiona, who is the counterpart to our US based European delivery contact, Gary. We hand over our bags are escorted up an escalator to a large area that overlooks the floor below. Tables at the far end, a coffee bar in the middle and the Audi shop closest to us.
A view of the upper level
From the middle of this level, there are stairs leading to the lower level which has around 30 Audis lined up for delivery in two rows.
Delivery area
Fiona tells us that most Euro delivery is for central European customers, with few being US based. In the summer and at its peak they were doing 370 cars a day! Now, in mid September, they are at around 150. Looking up, we see two large LCDs showing the appointments. My name is up there for 10:00 am – cool!
Delivery announcements
We are given an Audi forum wrist band each, which allows us free use of the bar and the restaurant. These are single use only. You can’t snap the button open once they are closed. We cut ours with scissors and saved them as mementos later in the day.
We wait a few minutes and are introduced by Fiona to Mr. Erates, who will be handing the car over to us. But before that, there is this business of exchanging and signing some papers to finish. We hand over the voucher for international pick up provided by Audi in the US, show our passports and sign some documents. In return, we are given the title, registration, and are instructed on whom to call for mechanical emergencies and for insurance purposes. The first aid kit is in the car. We are given one vest – if you are driving in Austria, you need one per passenger. Germany just requires one per car. You also need an International Drivers Permit for Austria, which you can get at any AAA office. And, most importantly, we are handed a Garmin nuvi 750 GPS, our license to feel free to get lost for the next few days. Mr. Erates leaves us for a few minutes to check on the car. Fiona wishes us good bye and we hit the espresso at the bar.
By the way, if you take the time to read the forums and the information on the Audi website for European delivery, you will be prepared. Our dealer was new to this, but we didn’t experience any surprises. The documents we expected arrived well in time, and Gary answered every email promptly. Fiona and Mr. Erates gave us every document we expected at pickup. It helps to organize the documents as there will be quite a few flying around by the time of pickup.
In a few minutes, Mr. Erates comes up the steps and escorts us down and there it is – just like it would look in any showroom in the US. Just kidding. It has IN plates, but in the US shape and style good for 15 days!
The car from halfway down to the delivery level
A photographer takes our picture with the car. I take a few more. We are then shown the car for the next hour or so. Our luggage is already in the car. The phone is paired, the MMI is explained, instrument cluster, etc.. I just want my iPod connected. But wait! No iPod cable in the glove. Bummer. We are sheepishly told that it is not standard with the car and we need to buy it. That’s it. I run off upstairs to the Audi shop to buy one and am told that they are out!! Double bummer. We are given directions to an Audi shop in Ingolstadt. I buy an overpriced Audi safety vest instead.
Orientation
Down below, we wrap up the orientation. Our car is jumped like every other one on the floor (don’t know why). Given how far in the positive terminal is, I figure that I would have to climb inside the hood to reach it if I had to. Mr. Erates answers our last questions. He wants to make sure that we get our iPod cable and calls the shop personally to verify. He also showers us with Audi pens and a couple of key chains. Parting advice for break in – no more than 3500 rpm and 170 kmph for the first 500 miles. The car has 5 miles on it and a full tank of gas. Not for long!
And off we go. The wife fires it up and drives it out of the building. A random visitor gives her two thumbs as she pulls out and she has a huge grin on her face. We park it outside in the giant courtyard. It is raining. Oh well, it had to happen sometime. Might as well be the first day.
We then participate in the factory tour, which takes about 1.5 hours and involves about 2-3 kilometres of walking. It is a must do. We are not mechanically inclined, but are stunned by the sheer level of automation and leave with a deep appreciation for the complexity of the supply chain logistics required to churn a car out in 36 hours from sheet metal to final form. Of this, 12-15 hours are in the paint shop, which we didn’t get to visit. We are shown the presses for the A3 and A5, which press the major reinforced parts of the cars, as well as their QC checks. Then, the presses for the outer cosmetic shell. Next, the marriage of the upper, lower, and side shells. A video for the paint process. Didn’t know that the cars were brushed with emu feathers before the final coat was applied! Next the addition of the transmission, engine and wheels. And finally, the mostly manual assembly of the front and back modules, trim, steering wheel, windows, and seats.
These guys mean business. The line is on 24 hours a day and you get one 30 minute break and two 12 minute breaks! For the 12 minute breaks there’s a semi- enclosed area right by your station on the line where you can have a snack, drink beer (yes!) and grab a smoke (this is Europe). And finally the car rolls off the line and is started for the first time. We follow the A3 through this process, and the first one we watch fails to start. A guy rolls the front wheels on to a dolly and wheels it away with one hand! The A4, and Q5 are also made here amongst others. The TT’s shell is made here and shipped overnight to Gyor, Hungary from the railroad, which bisects the north and south of the Ingolstadt factory. It is assembled during the day at Gyor and shipped overnight to Ingolstadt, where it is available for delivery at the forum or shipped off to the dealer the following day. Amazing.
Next, we are off to the restaurant for lunch. The restaurant is very nice, and totally free. You can pig out to your hearts content if you wish. We have a light meal but decide at the last moment to splurge on the special, which is a pork schnitzel. Bad call. It is very tasty and a deep fried gut bomb. It is already 2:30 pm and we need to bug out of here to get that iPod cable and hit the road (if there’s only one thing I do today, it’s that cable, damn it).
An espresso to perk us up and we try to program the Garmin. And off we go.
What follows next is more a travelogue than anything else. We picked the car up on Monday, planning to drive down the romantic road from Augsburg and spend that night in Fuessen. The next two nights were planned for Salzburg, with the second day for a day trip to the Berchtesgaden area and a trip around the mountainous and panoramic Rossfeld Ring Road and Konigsee. Thursday was planned to be Salzburg to Munich and the drop off. Friday was the long journey back: MUC-CDG-BOS. There was no real purpose to the trip. We wanted to chase cows in Bavaria, drink good coffee, take lots of pictures, and have fun driving – in no particular order.
First stop is the Audi shop in Ingolstadt. Buy the cable (Euro 37.5 including the generous 19% VAT). Plug in the iPod. It works. Now the delivery is complete. Next towards Augsburg and then catch the B17, which is also known as the romantic road, straight to Fuessen. The GPS says 2 hours. No problem, right? Getting to the B17 was relatively okay. We missed a few turns but soon we are only 50 km out. It’s still raining. Can’t figure out how the rain sensing part of the wiper works. The clouds are denser. The GPS can’t find satellites any more and starts barking nonsensical directions. Pretty soon we are off the B17 and lost.
The road to Fuessen
Random pic
First cow photo-op
We keep driving around aimlessly. The countryside is just fabulous. Soon the clouds clear and the sun peeks out. We are on Rte 2059, a two lane road through impossibly green rolling hills, cows grazing and beautiful cottages. This is heaven. It is close to 6:30 pm and the golden hour for photography. I just want to park and take pictures. But there is no place to park. And we are both scared of trying to find Fuessen after sun down. These roads have no lights. And the only living things here seem to be cows and the insects splattering our car. So we keep on. Finally we find the B17, the GPS has reacquired its satellites and we arrive at our hotel in Fuessen. Actually, the hotel is in the town of Bad Faulenbach, which happens to be 1 km from Fuessen. Fuessen is a quiet sleepy town, very close to two of the famous castles in the area, Howenschwangau and Neuschwanstein. We saw them from a distance on the way in. It is almost 7:30pm by the time we are settled in. The clouds are so low that we can see them hovering over the valley from our hotel room.
Fuessen!
We walk over to Fuessen in the dark. Somewhere, men in lederhosen that we passed on the way in are playing alpine horns that are resonating through the valley. The dimly lit path by the Lech river connects the two towns. We are the only ones on it. Eerie. In town, there are some signs of life. Not much by way of food, but strangely dressed people are conducting night tours. We decide to eat at a restaurant that promises the cuisine of Allgau, which is the name of the region. The soup is great – meat stuffed ravioli or sausage in a beef broth. I try a wurst salat, which is a misnomer as it contains about 500g of sliced wurst on four token shreds of lettuce. The wife tries the spatzle, which is awesome, but so heavy that we can only tackle a few spoons each. We end up attacking the (green) salad that came with the spatzle and drinking the beer. After waiting 45 minutes for the check and having to harass the staff for it, we pay, schlep back to the hotel and turn in.
Day -1: September 13 Munich
At the hotel we’re told it’s too early to get a room, but we can drop our luggage off and our room will be ready at two. We’re also informed that our room and breakfast are covered by “the company”, i.e., Audi, and are given a voucher for the early “fruhstuck” or breakfast, which is from 5-8am. No problem. We drop off our bags and buy two day tickets at the rail station and head off to Marienplatz, where we have a reservation for a guided tour of Dachau.
The S-bahn takes exactly 38 mins to drop us off at Marienplatz. After the tour, which runs from 1-6 pm, we wander around Marienplatz some more and then take the train back to the airport. We check in – the room is large by European standards. The showers are great – and it feels like just another sterile airport hotel. After a quick dinner and shopping for some essentials, we turn in.
Marienplatz
Marienplatz S-bahn
Dachau - Entrance and Interior